BRISBANE | GOLD COAST | LOGAN | IPSWICH | REDLANDS | SUNSHINE COAST | TOOWOOMBA

WATER DAMAGE?

ACT FAST. DRY FAST. REDUCE THE DAMAGE.

A burst pipe, overflowing washing machine, leaking hot water system, flooded bathroom or unexpected water leak can cause significant damage to your home very quickly.

The longer water remains in your property, the greater the potential damage.

Juvenaire provides professional water damage restoration, emergency water damage response, water extraction and structural drying to help homeowners get on top of the problem before further damage occurs.

Water can quickly travel beneath carpets and timber floors, behind skirting boards, through cabinetry and into walls, ceilings and other building materials. What appears to be a relatively small leak can therefore affect a much larger area than you initially realise.

Water Damage First Response

from

$495

Incl. GST

Our initial Water Damage First Response includes:

N

Initial site attendance

N

Water extraction where required

N

Moisture identification and assessment

N

Identification of affected areas and materials

N

Advice on immediate actions

N

Recommendations for drying and restoration

N

Explanation of additional costs before further work proceeds

Terms & Conditions: Our price is from $495 incl. GST for residential properties only and includes up to three (3) hours of technician time, calculated base-to-base, including travel and attendance to assess and address the water damage. The $495 fee is an initial attendance and assessment allowance only and is not a fixed price or guarantee of completion of water extraction, make-safe, drying or restoration works. Any Budget Estimate provided is indicative only and may be revised if additional damage, contamination, moisture or other unforeseen conditions are identified during the assessment or works. The homeowner/customer remains responsible for payment of Juvenaire’s account, regardless of whether the water damage is an insurable or non-insurable event. Where an insurance claim has been or is intended to be lodged, the customer’s obligation to pay Juvenaire is not conditional upon the insurer accepting the claim, approving Juvenaire’s costs, or making payment to the customer.

You Stay in Control of the Cost

Following our initial assessment, we’ll explain what needs to happen next and provide the applicable rates for any additional drying equipment, labour or restoration work. No additional work proceeds without your approval.

The First 24 Hours Matter

Whether you have a flooded house, flooded carpet, burst pipe, leaking washing machine, flooded bathroom, wet carpet, timber floor water damage or ceiling water damage, acting quickly can significantly reduce the extent of the loss.
Removing visible water is only the beginning.

Moisture can remain concealed beneath flooring, inside walls, behind cabinetry and within other building materials. Our technicians use professional moisture detection equipment to identify affected areas and determine where further drying may be required.

Professional water extraction removes standing water before the drying process begins. Air movers and dehumidifiers can then be strategically installed to assist with wet carpet drying and structural drying of affected building materials.

Early intervention may also provide an opportunity to save materials that could otherwise require replacement. This can be particularly important with carpets, cabinetry and timber floor water damage, where prolonged moisture exposure can cause swelling, cupping, distortion or deterioration.

Restore First. Repair What Remains.

Before undertaking water damage repair, it’s important to determine whether affected areas are sufficiently dry.
Replacing flooring or repairing and painting walls while excess moisture remains within the structure may conceal the underlying problem rather than solve it.

Our objective is simple:
Extract the water. Find the moisture. Dry the structure. Reduce secondary damage.

From Small Leaks to Flooded Homes

Water damage can happen in many different ways.
A burst pipe cleanup may involve extracting water that has travelled through several rooms. A leaking washing machine cleanup may uncover moisture beneath cabinetry and adjoining flooring. Flooded bathroom cleanup may require assessment of nearby bedrooms, hallways and walls. Even a small ceiling leak can result in ceiling water damage affecting plasterboard, insulation and adjoining building materials.

Whatever the cause, the important first step is to identify how far the water has travelled and start the appropriate drying process as soon as possible.

Professional Water Damage Restoration

Our water damage services include:

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Emergency water extraction

N

Moisture detection and mapping

N

Flooded house assessment

N

Flooded carpet and wet carpet drying

N

Burst pipe cleanup

N

Structural drying

N

Ceiling water damage assessment

N

Timber floor water damage assessment

N

Leaking washing machine cleanup

N

Flooded bathroom cleanup

N

Air movers and dehumidification

N

Ongoing moisture monitoring

N

Water damage consultancy

Whether you’re searching for emergency assistance or simply looking for a reliable water damage company, our experienced restoration team can assess the problem, explain your options and help establish the appropriate next steps.

Not Sure Whether to Make an Insurance Claim?

Our initial assessment can help you understand the extent of the water damage before deciding what to do next.

For smaller losses, you may decide to manage the water damage restoration privately. For more significant damage, you may decide to contact your insurer. Where appropriate, photographs, moisture readings and information about affected areas can help document the extent of the damage.

We cannot determine whether your insurance policy will cover the loss, but we can help you understand the physical extent of the water damage and the restoration required.

Professional Water Extraction • Moisture Detection • Structural Drying • Water Damage Restoration

Water Damage? Don’t Wait.

Get on top of it before it gets worse.
We provide professional water damage restoration services across our service areas in Southeast Queensland, including Brisbane, Gold Coast, Logan, Ipswich, Redlands, Sunshine Coast, Toowoomba and surrounding areas.