Director - Steve Thornton-Smith
Steve Thornton-Smith (Director)Steve founded Juvenaire back in 1991 from his home in Brisbane with one restoration van offering fire clean up services. Steve’s dedication and commitment to Juvenaire has seen it expand its fleet to over 20 specialist vehicles and offering an ever-growing range of disaster restoration services to our clients. Steve’s expertise is focused on asbestos; including identifying asbestos, asbestos testing and asbestos disposal.

To get in contact with Steve, please email

General Manager - Peter Cooper
Peter Cooper (General Manager)Peter has over 30 years experience in management roles and had joined the Juvenaire family in 2004. Since then, Peter has developed his knowledge and expertise in restoration, with a strong focus on clandestine drug labs, methamphetamine lab decontamination, crime scene and forensic cleaning as well as odour neutralisation and odour control systems. Peter’s interest and knowledge in chemicals ensured that Juvenaire was able to successfully carry out complex decontamination of chemicals at the University of Queensland.

To get in contact with Peter, please email

Senior Project Manager - David Saunders
David Saunders (Senior Project Manager)With his extensive experience and having travelled the globe to study restoration, David is regarded as an industry expert and a valued member of the Juvenaire team. David specialises in mould, mould removal and the fire restoration process. His knowledge and experience is put to good use as David has managed some of our largest projects including mould removal for the University of Queensland, local schools and hospitals, as well as managing the fire restoration process and fire clean up for BP Service Centre at Morayfield and Jindalee Home Centre.

To get in contact with David, please email

Project Manager - Guy Brothers
Guy Brothers (Project Manager)Guy began his career in construction before joining Juvenaire in 2007 as a qualified water restoration and carpet cleaning technician. Owing to his skills and abilities, Guy progressed to a senior role as a Project Manager. Guy’s experience and ability to manage demanding environments ensures he successfully oversees a large volume of water restoration projects and the delivery of our newest service, auto decontamination. Along with this, Guy provides our water damage repair team with crucial support and mentoring.

To get in contact with Guy, please email

Sunshine Coast Supervisor - Shane Scott
Shane Scott (Sunshine Coast Supervisor)A dedicated employee, Shane relocated to develop and grow the Juvenaire Sunshine Coast office. Since then, the Sunshine Coast has increased to having five full-time employees delivering restoration services throughout the region. Shane manages large projects ranging from water restoration and flooding restorations to fire damage clean up. Some of Shane’s most memorable projects include carrying out restoration for the Sunshine Coast University Hospital and Kmart Maroochydore store.

Shane can be contacted on

Claims Department
call claimsLisa Elvish, Grace Alexander, Katie Scott, Kathryn Gregson, Emily McLaren and Samantha Kuskopf

Our experienced claims team provides essential systematic support to all areas of the business. Delivering our most essential aspect of customer service and overseeing the efficiency of each claim, the team is critical to Juvenaire’s operations.

Our claims team can be contacted on

Accounts Department
accounts teamTrudy Tangata, Fiona Verrall and Leigh-Anne Lunney

An essential department of the company, our accounts team takes care of more than just the numbers for Juvenaire. From invoicing through to auditing, the accounts team are highly dedicated and proficient professionals in their field.

Our accounts team can be contacted on

Marketing Department
marketingShivangni Singh and Kieren Magey

Working closely with the Managing Director, the marketing team focuses on innovating Juvenaire’s brand and promoting our mission. The creative duo is experienced in digital marketing and graphic designing.

Our marketing department can be contacted on

HR Department
hrJessica Mitchell

Jessica works closely with the Managing Director and General Manager to align the goals of the business with Juvenaire’s daily operations. While overseeing and maintaining the health, safety and quality management systems, the team also provides Juvenaire with integral structure and support in relation to workplace health and safety and HR matters. Jessica brings a high level of structure and professionalism to the company.

The HR department can be contacted on