Director - Steve Thornton-Smith
Steve Thornton-Smith (Director)Steve created the business back in 1992 from his home in Brisbane, with one restoration van offering fire clean up services. Steve’s dedication and commitment to Juvenaire has seen us expand our fleet to over 20 specialist vehicles and offering an ever-growing range of disaster restoration services to our clients. Steve’s expertise is focused on asbestos including identifying asbestos, asbestos testing and asbestos disposal. In his spare time, Steve studies Mandarin and pursues his passion for flying planes.

To get in contact with Steve, please email

General Manager - Peter Cooper
Peter Cooper (General Manager)Peter has 30 plus years experience in management roles and joined the Juvenaire family in 2004. Since then, Peter has developed his knowledge and expertise in restoration, with a strong focus on clandestine drug labs, methamphetamine lab decontamination, crime scene and forensic cleaning as well as odour neutraliser and odour control systems.  Peter’s interest and knowledge in chemicals ensured Juvenaire was able to successfully carry out decontamination of chemicals from the University of Queensland. Aside from this, Peter is a devoted husband and father of two, who enjoys motorsport and fishing.

To get in contact with Peter, please email

Senior Project Manager - David Saunders
David Saunders (Senior Project Manager)With his extensive experience and having travelled the globe to study restoration, David is regarded as an industry expert and a valued member of the Juvenaire team. David specialises in mould, mould removal and the fire restoration process. His knowledge and experience is put to good use, as David has managed some of our largest projects including mould removal for the University of Queensland, local schools and hospitals, as well as managing the fire restoration process and fire clean up for BP Service Centre at Morayfield and Jindalee Home Centre. Away from the office, David is a family man who enjoys spending time with his wife and two sons.

To get in contact with David, please email

Project Manager - Guy Brothers
Guy Brothers (Project Manager)Before becoming a Project Manager, Guy began his career in construction before beginning with Juvenaire in 2007 as a qualified water restoration and carpet cleaning technician. Guy’s experience and ability to manage demanding environments ensures he successfully oversees a large volume of water restoration projects and the delivery of our newest service, auto decontamination. Along with this, Guy provides our water damage repair team with crucial support and mentoring. Outside of work, Guy enjoys spending time with his family and friends and never misses a game of rugby on the weekend.

To get in contact with Guy, please email

Sunshine Coast Supervisor - Shane Scott
Shane Scott (Sunshine Coast Supervisor)A dedicated employee, Shane relocated to develop and grow the Juvenaire Sunshine Coast office. Since then, the Sunshine Coast has increased to having five full-time employees delivering restoration services throughout the region. Shane manages large projects ranging from water restoration, flooded houses and fire damage clean up. Some of Shane’s most memorable projects include carrying out restoration for the Sunshine Coast University Hospital, Kmart Maroochydore store. When not at work, Shane is a devoted husband and father of 3 and a passionate fisherman.

Shane can be contacted on

Claims Department
Amy Toft, Grace Alexander, Katie Scott and Kimberley Saller

Our experienced claims team provides essential systematic support to all areas of the business. Delivering our most essential aspect of customer service and overseeing the efficiency of each claim, the team is critical to Juvenaire’s operations. With their love of fitness, food and great company, our claims team bring an energetic and dynamic vibe to the office.

Our claims team can be contacted on

Accounts Department
Trudy Tangata and Fiona Verrall

An essential part of any company, our accounts team takes care of the numbers for Juvenaire. From invoicing through to auditing, the accounts team are proficient and experienced in their field.  They share a love of family, netball and food, which is spread around the office with their home baked treats.

Our accounts team can be contacted on

Marketing Department
Lolita Joud and Kieren Magey

Working closely with the Managing Director, the marketing team focuses on innovating Juvenaire’s brand and promoting our mission. The creative duo is experienced in digital marketing and graphic designing. With a clear vision for Juvenaire, the marketing department bring a high level of drive and enthusiasm to the company. To unwind, the marketing team enjoy all things travel and music.

Our marketing department can be contacted on

Business and HR Department
Jessica Mitchell and Josephine Mackay

The business and HR team work closely with the Managing Director and General Manager to align the goals of the business with Juvenaire’s daily operations. While overseeing and maintaining the health, safety and quality management systems, the team also provides Juvenaire with integral structure and support in relation to workplace health and safety and HR matters. The business and HR team bring a high level of structure and professionalism to the company. When not at work, these ladies enjoy the company of family, friends and pets, and can often be found at a Westfield shopping centre.

Our business and HR department can be contacted on