Claim Insurance for Professional Restoration After a Storm

by | Aug 9, 2018 | Juvenaire News, Water Damage, Restoration

At Juvenaire, we work closely with insurance companies to provide quality restoration services to disaster-affected Queenslanders. Generally in the event of a storm, quite a lot of rain, strong winds and property damage occurs. You may be eligible for an insurance claim that covers costs to professionally restore your home.

These are the important points to remember when you are affected by a storm:

  • Gather evidence such as pictures of damaged property and belongings.
  • Find receipts (it is always a good idea to store them digitally in the case of water damage)
  • Lodge your claim by contacting your insurer
  • You may be visited by an assessor or adjuster sent by your insurer to investigate your claim

If your claim is successful, your insurer may send professionals to repair your damages. This is usually where Juvenaire steps in to help restore your property

How Does Juvenaire Help with the Insurance Claim?

Once Juvenaire has been contacted for restoration, a team of specialist technicians will be sent to begin works. We will breakdown the restoration process, to help you understand each step of the remediation plan.

Technicians will assess the damages to your property and carry out make safe restoration works to ensure that your home safe for dwelling. Furthermore, this process can take a few hours to a few days for completion and is dependent on the extent of the damage. Specialist equipment may be used to remediate the damages to your property. In some cases equipment will need to be left overnight to ensure a thorough clean-up has been completed. The equipment can include air movers and dehumidifiers and heat mats. This equipment is used to specifically dry water damaged building materials.

Our technicians will clean and dry the home to counter issues such as mould growth, odours and other potential health risks. Mould and mould spores can cause severe respiratory issues and can even lead to serious illness in some cases. Therefore, ensuring that your property has been properly treated should be a huge priority for you and your family.

Once remediation is complete, Juvenaire will liaise with your insurer and your insurer will get in touch with you.

If you like to reach out to us regarding disaster recovery at your property, give us a call on 1300 550 960 or email us at

*Please speak with your insurer for more details on your policy and what it covers.