Juvenaire’s Hoarder Clean-Up Service

by | Mar 2, 2020 | Juvenaire News, Specialist Services

As a part of Juvenaire’s services, we also offer hoarder clean-ups. Hoarders are people who collect everything they use or own for years on end. This leads to ever-growing collection of things – most of which are waste materials that over time bury valuable items.

Clutter may include clothes, rubbish, used items, antique items, books, papers and even kitchen waste. Juvenaire understands that hoarders are often lonely people. They can become isolated by their need to cling on to things, or the inability to dispose off things (such as an elderly or disabled person). It can be a difficult situation for the person to let go of some things. Our fully trained technicians are sympathetic to the emotional trauma a hoarder may face.

Our technicians have seen the worst when it comes to hoarder clean-ups such. Such as rogue animals; possums, insect infestations, rotten food, mould growth, human waste and even toxic odours. With the use of correct PPE, technicians are able to safely remove the unusable items and rubbish from the property. Following this, we will thoroughly sanitise the area to meet health standards.

Sometimes families face the difficult task of dealing with a deceased family member’s belongings. Finding valuable family heirlooms in the piles of rubbish can be a daunting task. Our technicians will keep family members well informed, while sorting and manifesting salvageable, valuable items. The next step is to cleanse and sanitise the property. During this process, carpet and underlay is removed. This is because of hazardous contaminates left behind by pests living on the property.

Hoarder Clean-Up Project in Brisbane

An elderly lady had resided on the premises but had since vacated the home. She left behind all her belongings and piles upon piles of accumulated rubbish. Possums had made a home in amongst the garbage, and cockroaches infested the home. There was rancid food and waste strewn across the kitchen floors and bench-tops.

The Steps:

  1. The first step involves assessment of salvageable items and the extent of works.
  2. One of our experienced Project Managers crafts a thorough removal and restoration plan.
  3. Wearing protective gear and masks, our technicians remove garbage and debris.
  4. All carpets and underlay removed from the floors.
  5. Exposed surfaces and floors thoroughly cleaned and sanitised with specialist cleaning agents.

Due to the severity of contamination, Juvenaire was unable to safely salvage most items. The property needed to be treated for pest control by a licenced company. After which it was deemed safe for habitation once more. If you or someone you know requires Juvenaire’s hoarder clean-up service, call 1300 550 960 or email us at claims@juvenaire.com.au to discuss your options with a Project Manager.

For more information on our Hoarder Clean-up Service click here